Refund policy
Last updated: August 3, 2026.
OVERVIEW
At Bakery Brera, every item is freshly baked to order using premium ingredients. As our products are perishable, we are unable to accept cancellations, returns, exchanges, or refunds once an order has been placed. We appreciate your understanding as this policy helps us maintain the quality, freshness, and food safety of every bake we prepare.
SECTION 1 - CANCELLATIONS
Orders cannot be cancelled or amended once they have been confirmed and payment has been received. Please review your order carefully before completing your purchase.
SECTION 2 - RETURNS & EXCHANGES
Due to the perishable nature of our products, we do not accept returns or exchanges for reasons including, but not limited to:
- Change of mind
- Incorrect quantity ordered
- Personal taste or preference
- Uncollected orders
- Incorrect delivery information provided by the customer
SECTION 3 - REFUNDS
All sales are final. We do not offer refunds for any baked goods or food items once an order has been confirmed.
SECTION 4 - ORDER ISSUES
If you receive an incorrect order, please contact us within 30 minutes of receiving your order at order.brera@gmail.com. Where appropriate, we may investigate the issue and, at our sole discretion, offer a replacement, store credit, or another suitable resolution.
SSECTION 5 - CONTACT INFORMATION
If you have any questions regarding this Return & Refund Policy, please contact us at: order.brera@gmail.com